FAQs About Our Moving Company
What services does your moving company provide?
At City Transfer and Storage, we provide residential moving, local and long-distance moving, corporate relocation, storage, and other moving-related services. We also maintain a crane and rigging division for moves involving machinery, oversized equipment, and other items that require specialized lifting or placement.
Do you handle both residential and commercial moves?
Yes, our moving company works with households as well as businesses and organizations that need relocation assistance.
How far in advance should I contact a moving company?
It is generally helpful to contact a moving company as soon as you know your approximate moving date. Advance planning gives you more time to discuss the size of the move, your destination, packing needs, scheduling, and any unusual items that may require additional preparation. Moving schedules can also become busier during certain times of the year. Reaching out early can make it easier to coordinate the details before moving day arrives.
What is considered a local move?
A local move generally involves relocating within the same city or surrounding region rather than traveling a significant distance to another part of the country. Examples may include moving between homes in Greensboro, relocating from High Point to Winston-Salem, or moving elsewhere within the surrounding Triad area. Our local movers can assist with planning, loading, transportation, and unloading so that you do not have to coordinate every part of the relocation on your own.
What can local movers help with?
Local movers can help transport furniture, boxes, household belongings, and other items from your current property to your new location. Depending on your moving needs, assistance may also include packing and coordinating other parts of the moving process. Because even a relatively short move can involve considerable preparation, working with local movers can help keep loading, transportation, and unloading organized from one location to the next.
What should I do before movers arrive?
Before moving day, it can help to finish packing any items you plan to pack yourself, label your boxes, separate anything you will personally transport, and make sure movers have clear access to furniture and other belongings. You should also let the moving company know ahead of time about unusually heavy, fragile, oversized, or difficult-to-access items. This gives the crew an opportunity to plan for any additional equipment or handling requirements.
What is considered a long-distance move?
A long-distance move generally involves relocating a significant distance from your current home, often to another state or another part of the country. These moves typically require more transportation planning and coordination than a move within the local area. Our moving company provides long-distance moving services for customers relocating beyond the Triad and throughout the continental United States.
How do your long-distance movers coordinate a move?
For domestic moves, we provide coordinated moving assistance designed to keep the different stages of the relocation organized. Customers can work with a representative who helps coordinate the details of the move from the initial planning stages through delivery. As an Atlas Van Lines agent, we can also draw on a larger transportation network when coordinating moves beyond our immediate North Carolina service area.
Can you help with an international move?
As part of Atlas World Group, Inc., our company can help coordinate international relocations globally. International moves involve additional logistics beyond a typical domestic relocation, so planning ahead is particularly important. Our team can help you begin the process and coordinate with the appropriate resources for transportation to your destination.
How should I prepare for a long-distance move?
Start by deciding what you plan to take with you and giving yourself enough time to pack, organize important documents, and address items you no longer want to move. It can also help to clearly label boxes and keep medications, identification, important paperwork, valuables, and other immediate necessities with you. You should also tell your movers about oversized, fragile, unusually heavy, or specialty items before moving day so appropriate arrangements can be made.
What is a crane rigging service?
A crane rigging service is used when an item is too large, heavy, sensitive, or difficult to position using conventional moving methods. Cranes, rigging equipment, forklifts, flatbed trucks, and other equipment can be used to lift, maneuver, transport, or place these items. City Transfer and Storage operates its own crane and rigging division, allowing us to coordinate specialized lifting with other transportation and relocation services when necessary.
What types of items can be moved with your crane rigging service?
Our crane rigging service can be used for many types of large and unusually shaped items. Examples include industrial machinery, chemical tanks, medical equipment, copiers, mainframe computers, large HVAC equipment, structural components, and other bulky items. The equipment and approach required depend on the item’s dimensions, weight, destination, access conditions, and where it needs to be positioned.
Can a crane rigging service help move equipment that will not fit through a doorway?
Yes. Crane and rigging services can sometimes be used when oversized equipment cannot be moved through a conventional doorway or entrance. Depending on the property and equipment, a crane may allow the item to be lifted or positioned through another access point. Because every project is different, the site conditions and specifications of the item should be evaluated before the lift is planned.
How can I request an estimate for my move?
Contact us with your starting location, destination, approximate moving date, and information about what needs to be moved. Providing details about specialty items, access limitations, packing needs, or crane and rigging requirements can help us better understand the scope of the project. We provide free quotes for moving services!
What areas does your moving company serve?
At City Transfer and Storage, we proudly serve Asheboro, Burlington, Greensboro, High Point, Kernersville, Lexington, Mount Airy, Oak Ridge, Reidsville, Winston-Salem, NC, and the surrounding areas. We also handle moves that extend beyond North Carolina. Our fleet can accommodate moves throughout the continental United States, and our affiliation with Atlas Van Lines allows us to help coordinate relocations to destinations farther away.
